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Simply put. . . telephony, telephony, telephony!
We are technically qualified to install, support and maintain some of the finest and cutting edge IP enabled PBX systems in the world!
Rather than provide you will all their every increasing features on our website, please go directly to our Partners websites and check them out for yourselves!
Our skill, in addition to installing and supporting, is advising which of these fabulous PBX’s suit particular needs!
AND...
Where appropriate and where a VoIP system is not yet required or desired we still install TDM systems, with Panasonic, NEC and Siemens being our main equipment, although we DO try and push for the advantages inherent in a modern IP system!
http://www.panasonic.co.uk/telephone-systems-home/index.htm
http://www.nec.co.uk/Business_Voice_Solutions.aspx
http://www.communications.siemens.co.uk/enterprise/
We also offer...
SIP call traffic
Either though our own Gateway in Telehouse or through that of Uniworld where we are able to combine both SIP and traditional LCR traffic into a SINGLE monthly bill!
Free Internet Calls
Just like Skype but much, much better!
Just ring 0844 277 0000 or email info@onesourcetelecom.co.uk for more information
Hosted Centrex Solutions
From single handset users to complex and wide ranging multi user and multi sited locations.
Just ring 0844 277 0000 or email info@onesourcetelecom.co.uk for more information
Low Cost Routing or CPS
We offer a managed outbound call reduction service through either Programming or Carrier Pre Select (CPS). Through our Partner relationships with Telcos in the UK we are able to manage and negotiate the best value service for our customers and ensure that it is delivered, every time!
Although we owe no allegiance to any specific Telco and strive to continually reduce the cost of telephony for our clients, over the years have developed a fantastic working Partner relationship with both Uniworld and Gamma and have found them to be both very cost effective and superb in terms of Customer Service and would strongly recommend them in virtually every case.
Here are some of our basic services:
- Carrier Pre Selection (CPS) at every site
- Multiple Carrier selection to increase line security
- Alternative Carrier Selection at all programmable sites
- Fully Itemised billing by email.
- Fully automatic alarms on lines
- Full range of non-geographic numbering platforms
- Single source billing with line rentals
BT Line Rental Charges
As one of our Customers you will no longer have to manage your BT line provisioning account. We will handle most of your current analogue, ISDN and data lines for you as well as all new line installations, fault reporting and ensure all your calls are being routed correctly.
Geographic and Non-Geographic Solutions
We provide the full range of both geographic and non-geographic services and utilise them as part of either a planned activity or as an instrumental feature of the TCP and TDRP programmes.
On pre-selected non-geographical numbers we can determine how to manage call flows at network level for continuos usage or through our own infrastructure for TCP and TDRP by using the following parameters:
- Controlled call ratios/volumes delivered to multiple sites
- Percentage ratios delivered to multiple sites
- Menu driven options
- Divert on busy
- Time controlled vectoring
- Skill based routing
- Customizable Music and messages on hold
- Queue jumping facility
- Configurable queue limits
- Outbound Dynamic Call Routing at Network Level
- Basic IDA Telephony
- On-switch LCR
- Direct Connect
- Extension Billing
- TPS Service - Dataguard
- Call guard - Screening
- Carrier Pre-Select
- Call recording
We know that increasing number of companies take advantage of the marketing and logistical benefits from using non geographic numbers. 0800, 0845, 0870 or premium rate numbers can improve your levels of customer service and increase call response from marketing.
Call us on 0844 277 0000 to find out how you can receive revenue from receiving incoming calls.
Internet and Broadband Connectivity
For companies requiring internet connectivity we offer a very wide range of solutions; from reduced cost analogue dial up products to permanent DSL or leased line connections. In fact, we design a solution round the requirement of our client.
Private Networks
We have an in-depth knowledge of the supply or take over and management of voice or data connection in the UK or overseas. Depending on each customers individual requirements and budget we can find the network best suited from all the UK suppliers.
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